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Application Engineer

Main locations: 

Tokyo, JP

Job Type:  Full-time
Workplace type:  Hybrid
Offer number:  3492

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyperscalers and leaders in the manufacturing, development and research sector. Building on our 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks. With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has deployed over 250 assurance systems worldwide. We’re always looking for top talent to help us lead the way in a thriving industry with boundless opportunities.


職務概要

アプリケーションエンジニアは、光ファイバー、コヒーレントネットワークなどの通信伝送技術の経験を歓迎します。
SP/NEMSの研究開発および製造に関する幅広い知識があれば尚可。

 

必須条件

適切な経験をお持ちの方 3-10年のテクニカルサポートまたは研究開発、アプリケーションエンジニアの経験。

言語要件:日本語は必須。英語はビジネスレベル。

学歴 :電気・電子工学専攻 高専・学士・修士以上(企業での実務経験があれば尚可)

勤務地:関東圏(他地域の方でも要相談承ります)

勤務形態:在宅勤務(必要に応じて出張もあります)

職務概要

アプリケーションエンジニアは、光ファイバー、コヒーレントネットワークなどの通信伝送技術の経験を歓迎します。
SP/NEMSの研究開発および製造に関する幅広い知識があれば尚可。

 

必須条件

適切な経験をお持ちの方 3-10年のテクニカルサポートまたは研究開発、アプリケーションエンジニアの経験。

言語要件:日本語は必須。英語はビジネスレベル。

学歴 :電気・電子工学専攻 高専・学士・修士以上(企業での実務経験があれば尚可)

勤務地:関東圏(他地域の方でも要相談承ります)

勤務形態:在宅勤務(必要に応じて出張もあります)

 

Job summary

The Applications Engineer is required to be a professional with communications transmission technologies such as fiber optics, coherent networks, etc. Extensive knowledge of SPs/NEMS R&D and manufacturing will be an advantage. The successful candidate must be a team player as they will be required to work with a diverse team of internal and external cultures and practices. This position requires a proactive and self-motivated individual who is able to work in a positive manner.

 

We, the EXFO APAC/JAPAN team members, intend to fully support your growth.

 

What you’ll do

  • Work with stakeholders to help achieve regional sales and business development goals.
  • Support the sales team during the proposal phase of new and existing projects by preparing and providing configuration proposals, project timelines, and acceptance testing plans.
  • Manage the pre-sales cycle, assist in closing sales, and work with the team to achieve sales goals.
  • Assist in the creation and delivery of product presentations for customers, meetings, and other venues.
  • Provide technical support for field trial/POC implementation.
  • Knowledge of fiber optic and photonics networks
  • Familiarity with customer issues and challenges in Research, Telecom and NEMS.
  • Knowledge of optical communications development, test and measurement.

What we’re looking for

Technical skills

  • Optoeletronics working experience
  • Knowledge of fiber optics networks & Photonics networks.
  • Versed in the issues & challenges of our clients in the Research, Telecom, NEMS.
  • Knowledge of Optical communication test and measurement instrumentation.
  • Issues & challenges faced by fiber maintenance teams.
  • Good understandable knowledge of Test system components.
  • Optical component industry, Telecom carrier or Equipment Manufacturer background prefered.

 

 

Required aptitudes

Technical Support

  • Technical support to customers, partners and sales
  • Communication skills - oral and written, Presentation.
  • Understands and is sensitive to customer business requirements.
  • Customer advocate.
  • Capable of Cross selling products and services.

 

General Aptitudes

  • Self-motivated with strong team attitude.
  • Effective written and verbal communicator.
  • Demonstrates strong judgment and analytical skill.
  • Initiative and accountability.
  • Adaptable to change/flexible.
  • Innovative technical problem solver and out of the box thinker.
  • Well organized and results oriented.

 

 

Must have

Pertinent experience: 3-10 years’ experience technical support or research & development or application engineer.

Experience working within direct and overlay sales environments

 

Language requirements: English is a pre-requisite, others are advantageous.

Education:  Engineering Degree in telecommunications, electronics or equivalent (corporate experience also preferred)

 

Travel: 20-70% (Depends on season and work situation.)

 

Any other combination of experience/studies will be considered.

 

What we are offering

 

 

  • Flexible working hours : Working at home
  • Dynamic and collaborative work environment
  • AGILE work methodology
  • Social Community Involvement

 

  • Competitive vacation policy and holiday time off
  • Annual Bonus Program
  • Group Insurance

 

                                                         


EXFO is an equal opportunity employer.

For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.

Thanks for your interest in EXFO
 

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