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Account Manager

Main locations: 

Hallbergmoos, DE

Job Type:  Full-time
Workplace type:  Hybrid
Offer number:  4744

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyper-scalers and leaders in the manufacturing, development and research sector. They count on us to deliver superior visibility and insights into network performance, service reliability and user experience. Building on over 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks.

Since our beginnings in 1985, diversity has been one of EXFO's core values, fostering an inclusive corporate culture. We welcome people with a wide range of skills and experience into a culture that values innovative ideas, teamwork, and a customer- and market-focused approach. We seek the active contribution of everyone, with respect for the individual, the environment and the community. This is how we fulfill our purpose: to ensure the connected world meets the highest expectations, to bring together people, communities and businesses.

Account MANAGER - EMEA NEMs and LABs Team

The candidate is responsible for developing the sales growth of NEMs accounts in Germany, Austria and Switzerland. This candidate will need to have experience in developing and implementing key account sales plans for their region of responsibility, while integrating that strategy into the overall territory sales plan. Candidate should have experience with and possess the skill sets required to sell to management and director levels with Network Equipment Manufacturers, Photonics and Optical Component Manufacturers. The ideal candidate must have solid knowledge in Advanced Optics, Wafer/die Level Optical Probing, and High-Speed transmission testing.

 

What You'll Do:

·       Manage all aspects of customer engagement, including understanding customers’ use cases, managing technical evaluations in close coordination with the SME’s, leading commercial negotiations and maintaining ongoing customer relationships.

·       Provide support presence at trade shows, conferences, and customer demonstrations focusing on technical product applications.

·       Participate in field evaluations to ensure customers are properly trained and tutored on EXFO testing solutions.

·       Responsible for maintaining CRM database and providing accurate forecasts.

·       Prepare and maintain key account plans to ensure the growth goals for the territory are achieved.

 

What We are looking For:

Technical Skills:

·       Well versed in communications technologies, including high speed transceivers, photonics, active/passive optical components and PIC technologies.

·       The candidate should have familiarity with testing and characterization of these technologies including IL/PDL measurements, polarization, BERT, scopes, protocol (Ethernet, OTN, etc.) as well as the ability to stay current with the latest emerging technologies.

Required Aptitudes:

·       Technical aptitude to understand customers’ use case and position EXFO’s solutions to meet their needs

·       Self-Starter and able to communicate and interact with people at all levels

·       Autonomous, well organized, and results-oriented, meets deadlines.

·       Possess leadership qualities and good interpersonal and communications skills

·       Business Acumen with a good sense of value selling

·       Excellent presentation, communication, negotiation, and relationship building skills.

 

Must Have:

Pertinent experience: Minimum (5) years’ experience selling communications test equipment

Language requirements: English written and verbal.

Education: Degree in Telecommunications, Optics, Engineering, or equivalent

Ability to Travel: Approximately 25%-50% travel required.

 

Any other combination of experience/studies will be considered.

EXFO is an equal opportunity employer

Diversity is an asset that has made EXFO strong since its inception because it enriches us. For more information about diversity and inclusion at EXFO, read our DEI Statement.

For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.

Do you have questions about this career opportunity or our hiring process? Contact us at careers@exfo.com or, if you are applying for a job located in Mexico, at mexico-careers@exfo.com.

Thank you for your interest in EXFO!

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