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Application Engineer

Main locations: 

Oulu, FI

Job Type:  Full-time
Workplace type:  Remote
Offer number:  5260

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyper-scalers and leaders in the manufacturing, development and research sector. They count on us to deliver superior visibility and insights into network performance, service reliability and user experience. Building on over 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks.

Since our beginnings in 1985, diversity has been one of EXFO's core values, fostering an inclusive corporate culture. We welcome people with a wide range of skills and experience into a culture that values innovative ideas, teamwork, and a customer- and market-focused approach. We seek the active contribution of everyone, with respect for the individual, the environment and the community. This is how we fulfill our purpose: to ensure the connected world meets the highest expectations, to bring together people, communities and businesses.

Application Engineer – Wireless Telecom (Homeland Security)

 

You will be a key technical partner within the Homeland Security Sales Organization, supporting customer engagements across Police, Defense/Military and Intelligence Services.

 

What you’ll do (Pre-Sales / Field Engineering)

  • Lead technical discovery, qualification and solution design throughout the sales cycle.
  • Deliver high-impact technical demos and presentations to customers and internal teams.
  • Support trade shows, conferences and key marketing events.
  • Enable the sales force with training, technical collateral and product positioning.
  • Drive RFP / tender technical responses and ensure technical compliance.
  • Support customer evaluations, proof-of-concepts and technical onboarding.
  • Monitor market trends, competitor solutions and identify new application opportunities.
  • Propose integrations and alternative technical approaches to strengthen our offer.

 

What you bring

  • Strong knowledge of cellular wireless technologies (2G/3G/4G/5G/CDMA).
  • Experience delivering solutions to government security customers (Police, Defense/Military, Intelligence).
  • Ability to translate customer needs into bespoke technical configurations.
  • Strong technical communication and presentation skills.
  • Commercial mindset and strong customer orientation.
  • Thrives in a field-facing environment, with frequent customer visits and international travel.
  • Eligibility and willingness to obtain a security clearance.

 

Nice to have

  • Exposure to non-cellular wireless technologies.
  • Prior experience in Armed Forces / Police / Civil Service environments.

 

Education: Degree in Engineering, Telecommunications or Computer Science

Experience: 5+ years in pre-sales / sales engineering (wireless telecom solutions or test & measurement systems)

Languages: Fluent in English (German and additional languages are a plus)

EXFO is an equal opportunity employer

Diversity is an asset that has made EXFO strong since its inception because it enriches us. For more information about diversity and inclusion at EXFO, read our DEI Statement.

For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.

Do you have questions about this career opportunity or our hiring process? Contact us at careers@exfo.com or, if you are applying for a job located in Mexico, at mexico-careers@exfo.com.

Thank you for your interest in EXFO!

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