Apply now »

Account Manager

Main locations: 

Remote Office, US

Job Type:  Full-time
Workplace type:  Remote
Offer number:  5214

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyper-scalers and leaders in the manufacturing, development and research sector. They count on us to deliver superior visibility and insights into network performance, service reliability and user experience. Building on over 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks.

Since our beginnings in 1985, diversity has been one of EXFO's core values, fostering an inclusive corporate culture. We welcome people with a wide range of skills and experience into a culture that values innovative ideas, teamwork, and a customer- and market-focused approach. We seek the active contribution of everyone, with respect for the individual, the environment and the community. This is how we fulfill our purpose: to ensure the connected world meets the highest expectations, to bring together people, communities and businesses.

Job Title:  Account Manager 

 

Position Summary:

We’re seeking a highly motivated and dynamic Account Manager to drive new business across Co-Location Operators, Emerging Cloud Providers, and Systems Integrators supporting the datacenter ecosystem.  This is a national role focused on new business development, requiring a strong understanding of the datacenter landscape, hyperscale infrastructure, and partner ecosystems.

 

Key Responsibilities:

  • New Account Sales & Development
    • Identify, qualify, and close new business opportunities within the co-location and emerging cloud providers.
    • Develop and execute strategic account plans to penetrate emerging cloud/hyperscale customers.
    • Build relationships with key decision-makers and influencers across technical and business functions.
  • Systems Integrator Engagement
    • Target and develop relationships with select Systems Integrators that support hyperscale and datacenter deployments.
  • Market Strategy & Execution
    • Maintain a deep understanding of industry trends, competitive landscape, and customer needs.
    • Provide market feedback to internal teams to inform product development and strategic direction.
  • Sales Process Management
    • Own the full sales cycle from prospecting to solution evaluations and closure.
    • Maintain accurate forecasting and pipeline management using CRM tools.
  • Cross-Functional Collaboration
    • Work closely with marketing, product, and technical teams to support sales initiatives and customer success.
    • Represent the company at industry events, trade shows, and customer meetings.

 

Qualifications:

  • 5+ years of experience in B2B sales, preferably in datacenter, cloud infrastructure, or IT services.
  • Proven track record of new account acquisition and exceeding sales targets.
  • Strong understanding of hyperscale environments and the systems integrator ecosystem.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to work independently in a fast-paced, national role.
  • Willingness to travel as needed (up to 70%).

 

Preferred Experience:

  • Experience selling to hyperscale cloud providers, colocation operators, and contractors.
  • Familiarity with infrastructure technologies such as networking and fiber optic systems
  • Existing relationships within the Co-Location, datacenter and hyperscale community.

 

 

EXFO is an equal opportunity employer

Diversity is an asset that has made EXFO strong since its inception because it enriches us. For more information about diversity and inclusion at EXFO, read our DEI Statement.

For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.

Do you have questions about this career opportunity or our hiring process? Contact us at careers@exfo.com or, if you are applying for a job located in Mexico, at mexico-careers@exfo.com.

Thank you for your interest in EXFO!

Apply now »