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Technical Sales Specialist - Wireless

Main locations: 

Remote Office, US

Job Type: 
Workplace type: 
Offer number:  3835

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyperscalers and leaders in the manufacturing, development and research sector. Building on our 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks. With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has deployed over 250 assurance systems worldwide. We’re always looking for top talent to help us lead the way in a thriving industry with boundless opportunities.


Sales Focus

  • Support EXFO Sales Team by promoting testing equipment into the wireless network service provider market.
  • Provide support presence at trade shows, conferences, and customer demonstrations focusing on technical product applications.
  • Develop and deploy sales force training curriculum in coordination with Sales Manager and Director.
  • Participate in field evaluations to ensure customers are properly trained and tutored on EXFO wireless testing solutions.
  • Manage technical aspects of lab evaluations in close coordination with sales manager to ensure laboratory product approval.
  • Respond to RFPs in close coordination with sales manager to provide best positive response to all technical requirements.
  • Support will consist of maintenance and preparation of demo materials, performing product demonstrations, specific application support for clients and ongoing support. Taking full responsibility of the demo equipment and assigned company assets.


Customers Focus

  • Provide solution proposals and justification to suit customer needs.
  • Maintain close supportive relationships with focus accounts to ensure smooth acceptance of products.
  • Perform customer training when appropriate to ensure smooth acceptance of products.
  • Provide customized test plans and job aids to ensure smooth acceptance of products.
  • Assists customer with development of test automation solutions to include custom scripts and/or applications.
  • Prepare and present technology seminars to educate customers and potential customers on EXFOs testing solutions.


Product Focus

  • Provide technical interface between Product Management Team and customers by developing and maintaining key technical relationships at focus accounts.
  • Advise Product Management Team on product feature/road map to coordinate with upcoming customer requirements.
  • Provide competitive intelligence – feature set, road map, pricing.
  • Author/Co-Author application notes and white papers to increase product visibility and acceptance.



  • Versed in the Wireless RF, Fiber Optic and/or protocol technology. The candidate should have an extensive knowledge of the wireless RF technology and markets along with a intermediate knowledge of physical and optical layer technology and applications (OTDR, loss test, dispersion, DWDM, PON and FTTx) and Protocols technology and applications (SDH, next generation SDH, ATM, Frame Relay, Gigabit Ethernet, Voice over IP, xDSL etc.)
  • Extremely customer-oriented  
  • Action- and results-driven
  • Good judgment
  • Highly responsible and courteous
  • Excellent communication and interpersonal skills



Education: Degree holder/HND or equivalent in Telecommunications or Optics.

Experience: 3 to 5 years of experience in a similar position. 

Language requirements: English written and spoken. 


EXFO is an equal opportunity employer.

For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.

Thanks for your interest in EXFO

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