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Team Lead - Application Engineering EMEA

Main locations: 

Southampton, GB

Job Type:  Full-time
Workplace type:  Remote
Offer number:  5225

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyper-scalers and leaders in the manufacturing, development and research sector. They count on us to deliver superior visibility and insights into network performance, service reliability and user experience. Building on over 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks.

Since our beginnings in 1985, diversity has been one of EXFO's core values, fostering an inclusive corporate culture. We welcome people with a wide range of skills and experience into a culture that values innovative ideas, teamwork, and a customer- and market-focused approach. We seek the active contribution of everyone, with respect for the individual, the environment and the community. This is how we fulfill our purpose: to ensure the connected world meets the highest expectations, to bring together people, communities and businesses.

EXFO develops smarter network test, monitoring and analytics solutions for the world’s leading telecommunications service providers, network equipment manufacturers and webscale companies—and we love what we do! With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has the largest active assurance deployment. Our broad portfolio of intelligent hardware and software solutions enable our customer’s network transformations related to fiber, 5G, virtualization and big data analytics. We’re always looking for top talent to help us lead the way in a thriving industry with boundless opportunities.

 

Job Summary

Reporting to the Sales Engineering Manager EMEA, the Team Lead - Application Engineering EMEA is a seasoned professional who has a deep knowledge of Optics and experience in customer facing. Capable of supporting sales across multiple levels of customer organization.

Organizational and people skills are also required, as you will establish and maintain long-term relationships within high profile accounts (direct or via partners) and the team you will lead.

 

What you’ll do

 

Sales Focus

  • As the Team Lead of the Application Engineering team, you will be an integral part of the Sales Organization and will be responsible for providing technical leadership, market intelligence and competitive analysis to enhance the Sales Organization’s ability to compete in existing and emerging markets.
  • You will support the sales process on the technical side in conjunction with the Regional or Channels Sales Managers, as well as actively identifying Sales opportunities. 
  • Support trade shows, conferences, seminars and other marketing events.
  • You will work with colleagues throughout the sales process providing best-in-class expertise to EXFO customers and within EXFO. You will share the business goals of the Sales Organization.

 

Leadership Focus

 

  • You will and play a critical role in liaising and channel technology and industry intelligence to the Product Management team based in Canada, driving the technology focus based on market trends and requests from EMEA market.
  • Assess potentially new and existing applications of EXFO products to meet customer needs, ensuring sales and sales management teams are kept up to date on the progress of sales opportunities and product applications.
  • Take the lead with the technical requirements for large RFQ, RFP and RFIs. 
  • You will elevate the expertise of the EMEA Application team by providing technical coaching to them
  • Demonstrate leadership by supporting your team in operational issues around workload and priority, while meeting business objectives

 

Technical Skills : Academic and Professional Requirements

  • Education: Master’s degree in physics, Optics, Electrical Engineering, Electronics, Computer Science, or other related technical master degree
  • 5 years of experience in the Test and Measurement industry or equivalent experience within Service provider in the Fiber Optic area.
  • Knowledge of Fiber Optic Test & Measurement instruments – EXFO, Viavi, AFL or any other competitor
  • Programming skills such as Python for Automation and Integration tools are considered an advantage.
  • Language Requirements: Fluent in English, any other European language is a plus.
  • Other: Willing and able to travel extensively in UK (30%- 50% of the time) and sometimes in EU and Canada.

 

 

Required Skills and Aptitudes

  • Articulated, able to communicate and interact with team members and customers at different levels
  • Self-starter, autonomous and well organized
  • Possess drive, motivation and acute attention to detail ensuring technical aspects of sales opportunities are captured and explored
  • Highly self-motivated and results-oriented

 

 

What we’re looking for

 

We are seeking a technically strong, customer-focused individual who thrives in a dynamic sales environment. You should be able to articulate complex solutions clearly and confidently, build credibility with customers, and maintain a keen understanding of the competitive landscape.

You’ll develop and leverage your expertise to become a product champion, and will you’re your team in the same way, supporting sales initiatives and identifying growth opportunities in your assigned region. Your insights and leadership will be critical in ensuring the Sales Organization is well-equipped to compete and succeed in both existing and emerging markets.

EXFO is an equal opportunity employer

Diversity is an asset that has made EXFO strong since its inception because it enriches us. For more information about diversity and inclusion at EXFO, read our DEI Statement.

For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.

Do you have questions about this career opportunity or our hiring process? Contact us at careers@exfo.com or, if you are applying for a job located in Mexico, at mexico-careers@exfo.com.

Thank you for your interest in EXFO!

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