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QA Analyst

Main locations:

Ville Saint-Laurent, Quebec, CA

Job Type: Full-time

Workplace type: Hybrid

Offer number: 5159

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyper-scalers and leaders in the manufacturing, development and research sector. They count on us to deliver superior visibility and insights into network performance, service reliability and user experience. Building on over 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks.

Since our beginnings in 1985, diversity has been one of EXFO's core values, fostering an inclusive corporate culture. We welcome people with a wide range of skills and experience into a culture that values innovative ideas, teamwork, and a customer- and market-focused approach. We seek the active contribution of everyone, with respect for the individual, the environment and the community. This is how we fulfill our purpose: to ensure the connected world meets the highest expectations, to bring together people, communities and businesses.

About Us

We are a leading telecom company delivering innovative software solutions that support global connectivity. Our fiber monitoring solution is deployed worldwide in major telecom networks, ensuring performance and reliability of critical infrastructure.

Our system includes a cloud-based server platform (FMS) and multiple client devices (RTUs) responsible for OTDR acquisition and transmitting measurement results for analysis.

About the Role

We are looking for a motivated Quality Analyst (QA) to join our DevOps team and contribute to the testing and validation of both the client-side (RTU devices) and server-side (FMS platform) components of our solution. This is a great opportunity to gain hands-on experience in software and firmware testing, embedded systems, cloud platforms, and telecom technologies.

You will work closely with senior QA analysts and developers to execute test cases, validate data integrity, and help ensure the quality of our end-to-end system. This role is ideal for someone eager to learn and grow in a collaborative and technical environment.

Key Responsibilities

- Execute manual and automated test cases for both RTU firmware and FMS server software.
- Validate OTDR acquisition results, data transmission, synchronization, and error handling across client-server communication.
- Reproduce customer-reported issues and assist in diagnostics across both RTU and FMS components.
- Collaborate with QA and development teams to ensure test coverage and quality standards across the full system.
- Participate in test campaign planning and documentation using QA Touch and Selenium.
- Maintain and support test environments and test data for both client and server sides.
- Apply QA best practices and methodologies for distributed systems.
- Document test results and report issues clearly and accurately.

Required Qualifications

- 2–10 years of experience in software or firmware testing.
- Exposure to agile development practices.

- Exposure to testing cloud-based server platforms and embedded devices.
- Understanding of REST APIs and basic networking concepts.

- Familiarity with Linux environments and basic command-line usage.
- Strong attention to detail and willingness to learn.
- Good communication and teamwork skills.

Nice to Have

- Knowledge of telecom systems or fiber optics (OTDR).
- Hands-on experience with Selenium for test automation.

- Experience with scripting and automation using Ansible and Python.

- Experience with version control systems (e.g., Git).
- BDD experience (Gherkin/Cucumber) is a bonus.

What We Offer

- Competitive salary and benefits.
- Flexible work hours and remote work options.
- Supportive team culture focused on learning and growth.
- Opportunities for mentorship and career development.

Must Have

- Bachelor’s degree or diploma in software engineering, computer science, telecommunications, or related field.
- Bilingual (French and English, oral and written).
- Legally authorized to work in Canada.

EXFO is an equal opportunity employer

Diversity is an asset that has made EXFO strong since its inception because it enriches us. For more information about diversity and inclusion at EXFO, read our DEI Statement.

For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.

Do you have questions about this career opportunity or our hiring process? Contact us at careers@exfo.com or, if you are applying for a job located in Mexico, at mexico-careers@exfo.com.

Thank you for your interest in EXFO!